OracleConnections

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Oracle support professional

To be a successful Oracle support professional, it’s desirable to have a basic graduation qualification or preferably an Oracle certified professional degree with a good level of hands-on experience with Oracle technologies. To help the companies utilize the potential of Oracle’s technologies, there are many experienced and reliable consultancies established which

provides the necessary skills and services for their clients.

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Permalink Reply by Julie Heather on May 1, 2013 at 3:10pm

Professional Responsibilities:

Report development using Oracle Report Builder, Oracle Discoverer and MS Access
Create SQL Scripts for troubleshooting and reporting
Provide day-to-day support for all Oracle modules, existing Oracle Customizations, Windows Network issues and Java & Browser problems
Acts as Systems Administrator for Oracle Discoverer and Data Load & Reporting tools
Work with Oracle Support by logging SR’s to resolve problems.
Coordinate with external services provider for Database & OS support and hardware maintenance
Ensure maintenance of daily backups
Assist end users with various computer problems
Maintain 75+ (55+ inhouse/ 20+ infield) computers including setting up of replacement computers
Assist with research on new technical improvements